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Table 1 Benefits and risks associated with the hub-and-spoke organization design

From: The hub-and-spoke organization design: an avenue for serving patients well

Benefits

a. Consistency across operations

b. Increased efficiencies

c. Enhanced quality

d. Enhanced market coverage

e. Improved agility

Risks

a. Congestion at hubs

b. Overextension of spokes

c. Staff dissatisfaction at spokes

d. Transportation disruptions