PEECH items | Averaged % of QuIS categorisations which were positive (Combined for both observers) | |
---|---|---|
Coefficient | P value | |
The staff used appropriate eye contact when communicating with me | 0.006 | 0.982 |
The staff were neither too close nor too far away when they communicated with me | -0.260 | 0.298 |
The staff used an appropriate tone of voice when they communicated with me | 0.218 | 0.385 |
The staff displayed gentleness and concern when they cared for me | 0.012 | 0.962 |
The staff encouraged me when I needed support | 0.168 | 0.520 |
I felt that the staff really listened to me when I talked | -0.111 | 0.660 |
The care that I have received from the staff has exceeded my expectations | 0.603 | 0.008 |
The staff used appropriate facial expressions when communicating with me | 0.426 | 0.088 |
The staff engaged me in social topics of conversation at suitable times | 0.402 | 0.098 |
I felt valued as a person during this admission | -0.114 | 0.653 |