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Table 5 Spearman’s correlation coefficients between individual PEECH questions and percentage of positive QuIS ratings

From: Reliability, feasibility, and validity of the quality of interactions schedule (QuIS) in acute hospital care: an observational study

PEECH items

Averaged % of QuIS categorisations which were positive

(Combined for both observers)

Coefficient

P value

The staff used appropriate eye contact when communicating with me

0.006

0.982

The staff were neither too close nor too far away when they communicated with me

-0.260

0.298

The staff used an appropriate tone of voice when they communicated with me

0.218

0.385

The staff displayed gentleness and concern when they cared for me

0.012

0.962

The staff encouraged me when I needed support

0.168

0.520

I felt that the staff really listened to me when I talked

-0.111

0.660

The care that I have received from the staff has exceeded my expectations

0.603

0.008

The staff used appropriate facial expressions when communicating with me

0.426

0.088

The staff engaged me in social topics of conversation at suitable times

0.402

0.098

I felt valued as a person during this admission

-0.114

0.653

  1. Bold indicates significance where p is taken as < 0.05