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Table 3 Attributions of ‘Success’ and ‘Failure’ in relation to first National Mental Health Plan initiatives

From: An analysis of policy success and failure in formal evaluations of Australia’s national mental health strategy (1992–2012)

First National Mental Health Plan

Policy Lever

Policy Objective

Proposal(s)

Success

Failure

Organisation

RCN

Involve consumers/carers in policy review and formulation

Formalise the inclusion of consumers and carers within working committees

O- Met to some degree

R- Improvement in formalised participation

O- Met for only half of public sector organisations

Not translated to private sector

R- Participation but not leading to intended ‘good’ outcomes in terms of respect

TG- Public/political dissatisfaction

SS

Mainstream mental health service management

Merge mental health into mainstream health management

O- Substantively met

R- Mainstream management arrangements adopted across all jurisdictions

 

SS

Shift acute beds to general hospitals

Shift psychiatric beds from stand-alone facilities to general hospitals

O- Substantively met

R- Decrease in use of hospital-based services

Funding shifted to community service sector

R- Resource reallocation and service availability is variable across jurisdictions

Little adoption of population-based funding model to facilitate resource transfer

TG- Community and public dissatisfaction

High reports of areas of unmet need

SS

Improve access to community crisis services

Increase ambulatory workforce

O- Met

R- Significant increase in ambulatory workforce

 

SS

Improve coordination of care across service providers

Introduce case management system

O- Partially met – system introduced

R- Under-utilisation of case managers service

Little measurable improvement in continuity of care

TG- Community and public dissatisfaction

Regulation

HR&CA

Reduce discrimination and stigmatisation of mental health consumers

Review anti-discrimination legislation

O- Substantively met

R- Improvement in anti-discrimination legislation.

TG- Public/political dissatisfaction

HR&CA

Adhere to UN Resolution 9B and Mental Health Statement of Rights and Responsibilities

Review consumer rights and responsibilities as per State/Territory and Federal legislation

O- Substantively met (or in progress)

R- Improvement in State/Territory and Federal legislation

 

R&SA

Simplification of cross-border treatment

Identify and remove cross-border anomalies in diagnosis and treatment

 

O- Not met

R- No change in cross-border anomalies

TG- Low impact

SQ&E

Improve service quality and standards

Introduce nationally consistent standards for mental health care

O- Met

R- Standards adopted across all jurisdictions

Quality assurance programs introduced in some jurisdictions

O- Considerable ongoing development work required to see Standards fully accepted and implemented across all jurisdictions

SQ&E

Introduce independent evaluation body

Introduce an independent evaluation steering committee

O- Met

R- Independent evaluation steering committee and National Mental Health Commission established

 

SQ&E

Ongoing accountability and evaluation

Publish progress within annual Mental Health Reports

Develop a National Mental Health Information strategy and minimum data set

O- Substantively met (at least for inpatient services)

R- Accountability standards used as an example for other public policy

O- Not met for community based services (no minimum data set)

R- No qualitative measure of ‘accountability’

No outcome measures yet recorded to evaluate intervention effect

Routine assessment established in very few mental health centres

SS

Improve coordination of care across sectors

Review of interagency protocols

O- Substantively met

R- Under-utilisation of case managers service

Little measurable improvement in continuity of care

Not translated to local service level

TG- Community and public dissatisfaction

Finance

R&SA

Increase mental health budget

Increase recurrent mental health spending for Federal and State/Territory Governments

O- Substantively met

R- Funding increases observed

R- Variable increase in funding across jurisdictions

R&SA

Increase community-based and general hospital funding

Increase community-based and general hospital funding for mental health

O- Substantively met

R- Funds shifted to community service sector

Significant increase in non-institutional spending

 

R&SA

Modify funding allocations for mental health

Review Medicare Agreements

O- Substantively met

R- Agreements more clearly outline bilateral funding arrangements

 

SQ&E

Ensure fiscal accountability for mental health spending

Create a separate budget for mental health

O- Met

R- Funding continues to be allocated on historical basis

Mental health sector-specific outcome-based funding tools remain underdeveloped and under-utilised

Community Education

HR&CA

Improve mental health literacy (general public)

National Community Awareness Program

O- Partially met

R- National community awareness program implemented

O- No substantial benefit achieved

R- No measurable change in attitudes

TG- Public dissatisfaction

Approach not appropriate for minority groups

No opportunity for local groups to coordinate promotional activity with the national campaign

  1. Key: Reform Priority Area: HR&CA Human Rights and Community Attitudes, RCN Responding to Community Need, SS Service Structures, SQ&E Service Quality and Effectiveness and R&SA Resources and Service Access; Evaluation Measure: O Objectives, R Results, I Innovation, TG Target Group Impact; Unequivocal Successes and Failures appear in bold
  2. Bold letters are used to indicate the evaluation measures