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Table 2 Experiences from the field test

From: Development and evaluation of an “emergency access button” in Danish out-of-hours primary care: a study protocol of a randomized controlled trial

Call statistics

Triage professional questionnaire

Caller questionnaire

3% bypassed the line

Easy to complete

43% response rate

38% declined participation

Approx. 70% GP participation from start of shift

Focus groups:

- Items easy to understand

- Rephrase three items

- Support of the intervention

10% did not type in civil registration number