Table 1 Differences in out-of-hours telephone setup

Triage professionals

General practitioners^e

Nurses and doctors^f

Waiting time (90^th percentile, 2015)

7 min.^c

16 min. 35 sec^d

Waiting time (mean, 2015)

2 min. 30 sec^c

6 min. 51 sec^d

Waiting time (median, 2015)

1 min. 8 sec^c

4 min. 29 sec^d

Contacts per year (2014)

697,000^a

911,000^b

Inhabitants (per 1 Jan. 2015)

1,282,750^a

1,760,000^a

Contacts per inhabitant

0.54

0.52