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Table 1 Interviewer and interview characteristics

From: “They made me feel comfortable”: a comparison of methods to measure patient experience in a sexual health clinic

Interviewer

 Which authors conducted the interviews

ARH

 Qualifications

MSc, PhD

 Occupation at the time of the study

Research Fellow

 Gender

Female

 Experience and training

MSc in Advanced Social Research Methods (2001); lead researcher on three studies involving mixed quantitative and qualitative research methods (2003–13)

 Relationship with participants

No previous relationship

Interviews

 Setting

Private room on hospital premises

 Presence of non-participants

No

 Duration

Half an hour

 Consent

Consent obtained at time of interview

 Audiovisual recording

All interviews audio recorded with participant consent

 Transcription

Interviews were transcribed by qualified professionals and checked for accuracy by ARH

 Transcripts returned

All interviewees offered a copy of transcript