Table 6 Aspects rated very important by the majority of patients and the corresponding patient experience assessment scores
From: Informing primary care reform in Greece: patient expectations and experiences (the QUALICOPC study)
Top 11 values | % Who ranked as “very important” | % Positive patient experience rating |
|---|---|---|
The doctor listens attentively | 68.8 | 92.5 |
I understand clearly what the doctor explains | 67.1 | 88.4 |
The doctor gives me instructions on what to do when things go wrong | 64.7 | - |
The doctor is polite | 63.9 | 94.8 |
The doctor does not give me the feeling to be under time pressure | 59.4 | 83.4 |
The doctor knows important information about my medical history and health issues | 57.9 | 80.4 |
The practice is close to where I live or work | 57.8 | 81.5 |
The doctor treats me as a person and not as a medical problem | 57.8 | - |
I feel able to cope better with my health problem after the visit | 57.1 | 86.3 |
The doctor understand me | 56.7 | - |
That the doctor takes me seriously | 54.7 | - |