Skip to main content

Table 2 Principal characteristics of strata of patients based on frequent use of health services

From: Is the co-location of GPs in primary care centres associated with a higher patient satisfaction? Evidence from a population survey in Italy

Patient characteristics

Non frequent HS users (N.927)

Frequent HS users (N.1098)

Total

Gender (%) (p < 0.05) among users

 Male

51.9

44.2

47.7

 Female

48.1

55.8

52.3

Age group (%) (p < 0.05) among users

 18–45 y

41.0

34.2

37.3

 46–65 y

33.8

33.6

33.7

 65+ y

25.2

32.2

29.0

Education (%)

 Low (primary)

19.3

20.6

20.0

 Medium (secondary)

29.9

26.8

28.2

 High (high school, degree)

50.8

52.6

51.8

Self-reported health status (%) (p < 0.01) among users

 Bad

6.1

16.8

11.9

 Fair

43.0

50.2

46.9

 Good

50.9

33.0

41.2

Self-reported chronicity (%) (p < 0.01) among users

 No

81.1

56.6

67.8

 Yes

18.9

43.4

32.2

Frequency of visits to GP in the last year (%) (p < 0.01) among users

 Never

5.9

3.3

4.5

 Rarely (1–4 times/year)

68.0

47.4

56.9

 Sometimes (at least 5 times/year)

26.1

49.3

38.6

 Often (at least once/month)

0.0

0.0

0.0

Main reason for visit to GP (%) (p < 0.05) among users

 Administrative (prescription. certificate)

51.4

56.7

54.3

 Health reason

48.7

43.3

45.7

Co-location of GP in primary care centres (%)

 Yes

36.1

38.4

37.4

 No

63.9

61.6

62.6

Experience of multidisciplinary team (%)

 Yes

18.9

21.6

20.4

 No

81.1

78.4

79.6

Co-location of multidisciplinary team in primary care centres (%)

 Patients of GP within PCC with experience of multidisciplinary team

8.4

10.0

9.2

 Patients of GP within PCC without experience of multidisciplinary team

27.7

28.4

28.1

 Patients of GP not in PCC with other experience of multidisciplinary team

10.5

11.6

11.1

 Patients of GP not in PCC without any experience of multidisciplinary team

53.4

50.0

51.5

Satisfaction – overall care evaluation (score) (%)

84.4

83.7

84.0