Item | Kappa (SE) |
---|---|
The health worker treated me with courtesy | −0.09 (0.118) |
The health worker listened to me carefully | 0.00 |
The health worker explained me things in a way I understood | 0.25 (0.106) |
The health facility was clean | −0.02 (0.060) |
The waiting room was clean | 0.21 (0.104) |
The latrine was clean | 0.14 (0.103) |
The waiting time was acceptable | 0.28 (0.130) |
I have enough time to discuss with health worker | −0.03 (0.076) |
I was give information in a way I understood | 0.40 (0.129) |
I received helpful advice | 0.31 (0.103) |
Administrative staff treated me with courtesy and respect | 0.41 (0.109) |
The health worker involved my family helpfully | 0.14 (0.108) |
My privacy is respected | 0.40 (0.123) |
I have the opportunity for follow up with the same health worker | 0.34 (0.128) |
My personal information is kept confidential | 0.00 |
Referral to specialist is possible | 0.49 (0.085) |
The service is effective at decreasing symptoms | 0.09 (0.102) |
The service is effective at decreasing relapses | 0.11 (0.102) |
The service is effective at helping with economic problems | 0.11 (0.115) |
It is possible to see the health worker when needed | 0.35 (0.110) |