Themes: motivation for navigation programs | Sub-themes |
---|---|
1. To improve health and social care services delivery (n = 21 papers) | • Addressing access to care [31, 35, 38, 43, 45, 48, 49, 51, 53–55, 59] • Addressing health disparities experienced by high-risk groups or vulnerable populations [29, 31, 37, 43, 48, 60] • Improving care coordination among services and sectors [45–47, 53, 55] • Informing programming through disease surveillance to [30, 53, 54] • Reducing hospital and emergency room admissions [52, 53] • Ensuring access to holistic primary care services [51, 53] • Increasing screening and follow up for abnormal results [31] • Improving efficiency in resource use [8] • Providing supports to family physicians to address complex mental health and addictions issues [55] |
2. To support and manage particular health needs or specific population needs (n = 18 papers) | • Supporting management of patients with:  o Mental health and/or addictions [33, 38, 51, 54, 56]  o Chronic disease including multiple co-morbidities [27, 41, 42, 45]  o Primary immunodeficiency disease [40] • Managing primary health care needs of:  o Parents and their children [51]  o Pregnant women dealing with domestic violence [50, 51]  o Physical health problems to prevent long-term disability [38] |
3. To improve the quality of life and well being of patients (n = 7 papers) | • Improving:  o General health and wellbeing of families [38, 42, 48]  o Self-management skills and empowering patients [48, 53] |