| Rural | Urban |  | ||||||
---|---|---|---|---|---|---|---|---|---|
N | % | ASR | N | % | ASR | X 2 | Sig | ||
Socio-demographic characteristics | |||||||||
 Gender | Male | 208 | 47.3 | 2.4 | 195 | 39.4 | −2.4 | 5.9 | ** |
Female | 232 | 52.7 | −2.4 | 300 | 60.6 | 2.4 |  |  | |
 Age | <20 | 25 | 5.7 | 0.6 | 24 | 4.8 | −0.6 | 10.66 | * |
21-30 | 141 | 32 | −1.6 | 184 | 37.2 | 1.6 |  |  | |
31-40 | 127 | 28.9 | 0.8 | 131 | 26.5 | −0.8 |  |  | |
41-50 | 95 | 21.6 | 1.5 | 87 | 17.6 | −1.5 |  |  | |
51-60 | 38 | 8.6 | 0.8 | 36 | 7.3 | −1.5 |  |  | |
60 year.+ | 14 | 3.2 | −2.4 | 33 | 6.7 | 2.4 |  |  | |
 Education level | 0-16 years. | 77 | 17.5 | 1.7 | 67 | 13.5 | −1.7 | 13.26 | ** |
17-18 years. | 106 | 24.1 | −3.2 | 166 | 33.5 | 3.2 |  |  | |
19 years+ | 222 | 50.5 | 2.3 | 213 | 43 | −2.3 |  |  | |
Still in education | 35 | 8 | −1 | 49 | 9.9 | 1 |  |  | |
 Current monthly income | SAR 3,000 or less | 168 | 38.2 | −3.9 | 252 | 50.9 | 3.9 | 18.64 | *** |
SAR 3–8,000 | 240 | 54.5 | 2.7 | 226 | 45.7 | −2.7 |  |  | |
SAR 8–15,000 | 32 | 7.3 | 2.6 | 17 | 3.4 | −2.6 |  |  | |
Health status | |||||||||
 Perceived health status | Excellent | 58 | 13.2 | 0 | 65 | 13.1 | 0 | 1.84 | NS |
Very good | 233 | 53 | −0.4 | 269 | 54.3 | 0.4 |  |  | |
Good | 145 | 33 | 0.7 | 152 | 30.7 | −0.7 |  |  | |
Fair | 4 | 0.9 | −1.2 | 9 | 1.8 | 1.2 |  |  | |
 Prescribed medication | Yes | 209 | 47.5 | 0.4 | 229 | 46.3 | −0.4 | 0.14 | NS |
No | 231 | 52.5 | −0.4 | 266 | 53.7 | 0.4 |  |  | |
Use of services | |||||||||
 Made apt. with doctor | Yes | 0 | 0 | −0.9 | 1 | 0.2 | 0.9 | 0.89 | NS |
No | 440 | 100 | 0.9 | 494 | 99.8 | 0.9 | Â | Â | |
 Referral to specialist | Yes | 265 | 60.2 | 1.8 | 270 | 54.5 | −1.8 | 3.07 | NS |
No | 175 | 39.8 | −1.8 | 225 | 45.5 | 1.8 |  |  | |
 Medical investigations | No response | 196 | 44.5 | −6.1 | 319 | 64.4 | 6.1 | 64.69 | *** |
Yes | 119 | 27 | 0.2 | 131 | 26.5 | −0.2 |  |  | |
No | 116 | 26.4 | 7.4 | 41 | 8.3 | −7.4 |  |  | |
Do not remember | 9 | 2 | 1.6 | 4 | 0.8 | −1.6 |  |  | |
Organisational factors | |||||||||
 See doctor on time at apt. | Not at all | 440 | 100 | 0.9 | 494 | 0.2 | −0.9 | 0.89 | NS |
Seen without apt. | 0 | 0 | −0.9 | 1 | 99.8 | 0.9 |  |  | |
 Received blood results on time | No response | 321 | 73 | −0.2 | 364 | 73.5 | 0.2 | 6.33 | NS |
Yes on time | 84 | 19.1 | −1 | 107 | 21.6 | 1 |  |  | |
Later expected | 34 | 7.7 | 2.3 | 21 | 4.2 | −2.3 |  |  | |
Still waiting | 1 | 0.2 | −0.9 | 3 | 0.6 | 0.9 |  |  | |
 Opening hours | Yes often | 30 | 6.8 | 0 | 34 | 6.9 | 0 | 0.66 | NS |
Yes sometimes | 125 | 28.4 | 0.8 | 129 | 26.1 | −0.8 |  |  | |
No | 285 | 64.8 | −0.7 | 332 | 67.1 | 0.7 |  |  | |
 Extra opening times | No extra hours | 234 | 53.2 | 3.3 | 210 | 42.4 | −3.3 | 28.75 | *** |
Early mornings | 11 | 2.5 | 0.5 | 10 | 2 | −0.5 |  |  | |
Evenings | 103 | 23.4 | −4.7 | 187 | 37.8 | 4.7 |  |  | |
Saturdays | 90 | 20.5 | 1.4 | 84 | 17 | −1.4 |  |  | |
Fridays | 2 | 0.5 | 1.5 | 0 | 0 | −1.5 |  |  | |
No response | 0 | 0 | −1.9 | 4 | 0.8 | 1.9 |  |  | |
 Extra opening days | No response | 0 | 0 | −1.9 | 4 | 0.8 | 1.9 | 17.67 | *** |
One day per week | 124 | 28.2 | −1.8 | 166 | 33.5 | 1.8 |  |  | |
2-3 days per week | 126 | 28.6 | −0.3 | 146 | 29.5 | 0.3 |  |  | |
4-5 days per week | 57 | 13 | 3.6 | 30 | 6.1 | −3.6 |  |  | |
Don’t know | 133 | 30.2 | 0 | 149 | 30.1 | 0 |  |  | |
 Distance to PCC | Yes | 123 | 28 | 5.7 | 64 | 12.9 | −5.7 | 32.87 | *** |
No | 317 | 72 | −5.7 | 431 | 87.1 | 5.7 |  |  | |
 Cleanliness of PCC | Very clean | 245 | 55.7 | −4 | 339 | 68.5 | 4 | 42.43 | *** |
Fairly clean | 157 | 35.7 | 1.5 | 153 | 30.9 | −1.5 |  |  | |
Not very clean | 24 | 5.5 | 4.4 | 3 | 0.6 | −4.4 |  |  | |
Not at all clean | 12 | 2.7 | 3.7 | 0 | 0 | −3.7 |  |  | |
Unable to say | 2 | 0.5 | 1.5 | 0 | 0 | −1.5 |  |  | |
 Mobility within PCC | Very easy | 408 | 92.7 | −3.1 | 481 | 97.2 | 3.1 | 12.16 | ** |
Fairly easy | 31 | 7 | 3.2 | 13 | 2.6 | −3.2 |  |  | |
Not at all easy | 0 | 0 | −0.9 | 1 | 0.2 | 0.9 |  |  | |
Unable to say | 1 | 0.2 | 1.1 | 0 | 0 | −1.1 |  |  | |
 Help understanding Arabic | No response | 1 | 0.2 | −1.2 | 4 | 0.8 | 1.2 | 1.48 | NS |
Yes | 1 | 0.2 | 0.1 | 1 | 0.2 | −0.1 |  |  | |
No | 438 | 99.5 | 1 | 490 | 99 | −1 |  |  | |
Financial factors | |||||||||
 Pay for prescribed medicine/s | Yes | 14 | 3.2 | −1.1 | 23 | 4.6 | 1.1 | 1.31 | NS |
No | 426 | 96.8 | 1.1 | 472 | 95.4 | −1.1 |  |  | |
Doctor patient communication | |||||||||
 Doctor listened carefully | Definitely | 394 | 89.5 | 1.7 | 425 | 85.9 | −1.7 | 2.91 | NS |
To some extent | 46 | 10.5 | −1.7 | 70 | 14.1 | 1.7 |  |  | |
 Enough time to discuss health | Definitely | 385 | 87.5 | 1.5 | 416 | 84 | −1.5 | 2.36 | NS |
To some extent | 50 | 11.4 | −1.5 | 73 | 14.7 | 1.5 |  |  | |
No | 5 | 1.1 | −0.1 | 6 | 1.2 | 0.1 |  |  | |
 Treated with dignity and respect | Yes all of the time | 440 | 100 | 2.3 | 489 | 98.8 | −2.3 | 5.37 | ** |
Some of the time | 0 | 0 | −2.3 | 6 | 1.2 | 2.3 |  |  | |
 Provided answers for questions | Yes definitely | 370 | 84.1 | 0.8 | 406 | 82 | −0.8 | 6.69 | NS |
Yes to some extent | 51 | 11.6 | −1.5 | 74 | 14.9 | 1.5 |  |  | |
No | 4 | 0.9 | 0.2 | 4 | 0.8 | −0.2 |  |  | |
Did not need to | 11 | 2.5 | 0.3 | 11 | 2.2 | −0.3 |  |  | |
No opportunity | 4 | 0.9 | 2.1 | 0 |  | −2.1 |  |  | |
 Treatment explained & understood | Yes definitely | 332 | 75.5 | −0.8 | 384 | 77.6 | 0.8 | 18.5 | *** |
Yes to some extent | 35 | 8 | −2.5 | 64 | 12.9 | 2.5 |  |  | |
No | 3 | 0.7 | −0.8 | 6 | 1.2 | 0.8 |  |  | |
Did not want | 32 | 7.3 | 3 | 15 | 3 | −3 |  |  | |
Not needed | 38 | 8.6 | 2 | 26 | 5.3 | −2 |  |  | |
 Results explained & understood | Yes definitely | 112 | 25.5 | 0.1 | 124 | 25.1 | −0.1 | 4.95 | NS |
Yes to some extent | 7 | 1.6 | 1.1 | 4 | 0.8 | −1.1 |  |  | |
No response | 321 | 73 | −0.2 | 3 | 0.6 | 0.2 |  |  | |
Still waiting | 0 | 0 | −1.6 | 364 | 7.35 | 1.6 |  |  | |
Health prevention and promotion | |||||||||
 Blood sugars checked at PCC | Yes | 308 | 70 | 2.8 | 303 | 61.2 | −2.8 | 7.96 | ** |
No | 129 | 29.3 | −2.8 | 188 | 38 | 2.8 |  |  | |
Not sure | 3 | 0.7 | −0.2 | 4 | 0.8 | 0.2 |  |  | |
 Received advice (weight) | Yes lose weight | 207 | 47 | −1.1 | 250 | 50.5 | 1.1 | 5.05 | NS |
Yes stay the same | 79 | 18 | 0.5 | 83 | 16.8 | −0.5 |  |  | |
Yes gain weight | 21 | 4.8 | −1 | 31 | 6.3 | 1 |  |  | |
No like advice | 71 | 16.1 | 2 | 58 | 11.7 | −2 |  |  | |
No advice wanted | 62 | 14.1 | −0.3 | 73 | 14.7 | 0.3 |  |  | |
 Received advice (healthy eating) | Yes definitely | 143 | 32.5 | −2.1 | 193 | 39 | 2.1 | 21.82 | *** |
Yes to some extent | 94 | 21.4 | 1 | 93 | 18.8 | −1 |  |  | |
Would like advice | 131 | 29.8 | 4 | 92 | 18.6 | −4 |  |  | |
No advice wanted | 72 | 16.4 | −2.8 | 117 | 23.6 | 2.8 |  |  | |
Satisfaction | |||||||||
 Satisfaction of using PCC | Yes completely | 388 | 88.2 | 0.8 | 428 | 86,5 | −0.8 | 2.98 | NS |
Yes to some extent | 52 | 11.8 | −0.5 | 64 | 12.9 | 0.5 |  |  | |
No | 0 | 0 | −1.6 | 3 | 0.6 | 1.6 |  |  |