Table 2 Factor model and reliability

Factor 1: Perceptions of management

0.765

 Senior management of this office is doing a good job.

0.710

0.616

 The management of this office supports my daily efforts.

0.611

0.569

 The levels of staffing in this office are sufficient to handle the number of patients.

0.582

0.416

 This office is a good place to work.

0.582

0.542

 I receive appropriate feedback about my performance.

0.561

0.565

 This office deals constructively with problem personnel.

0.543

0.390

Factor 2: Job satisfaction

0.791

 It is easy for personnel in this office to ask questions when there is something that they do not understand.

0.628

0.583

 The culture in this office makes it easy to learn from the errors of others.

0.611

0.498

 I am proud to work at this office.

0.560

0.641

 I have the support I need from other personnel to care for patients.

0.526

0.395

 Disagreements in this office are resolved appropriately (i.e., not who is right but what is best for the patient).

0.517

0.599

 Working in this office is like being part of a large family.

0.508

0.564

Factor 3: Safety climate

0.761

 All the necessary information for diagnostic and therapeutic decisions is routinely available to me.

0.747

0.547

 Medical errors are handled appropriately in this office.

0.718

0.625

 I know the proper channels to direct questions regarding patient safety in this office.

0.615

0.583

 During emergencies, I can predict what other personnel are going to do next.

0.549

0.502

Factor 4: Teamwork climate

0.587

 Nurse input is well received in this office.

0.681

0.499

 I like my job.

0.564

0.327

 Attending physicians/primary care providers in this office are doing a good job.

0.479

0.395

Factor 5: Communication

0.685

 I am frequently unable to express disagreement with staff physicians/intensivists in this office.

0.766

0.499

 In this office, it is difficult to discuss errors.

0.745

0.535

 In this office, it is difficult to speak up if I perceive a problem with patient care.

0.539

0.464