Table 2 Categories of resistance
Main categories | Subcategories |
|---|---|
Organizational resistance | • Resistance to change in established routines • Resistance to necessary competence building • Systemic resistance to communication across groups and professions • Management resistance to participatory processes |
Cultural resistance | • Resistance due to language differences • Resistance due to a clash of professional cultures • Resistance against the role as co-creator |
Technological resistance | • Healthcare providers’ resistance to technology • Resistance represented by IT infrastructure • IT support staff’s resistance to innovative practice |
Ethical resistance | • Resistance due to patient safety issues • Resistance due to concern for the quality of care • Resistance due to patient privacy and dignity issues • Resistance due to issues of justice |