Table 2 Satisfaction of health workers on governance and quality of services
Attributes | District Classification | Chi2, P value | |||||
|---|---|---|---|---|---|---|---|
Priority | Non priority | Total | |||||
No. | % | No. | % | No. | % | ||
Performance of service providers? | |||||||
 Least satisfaction | 2 | 4.9 | 0 | 0.0 | 2 | 1.9 | Chi2 = 20.802 p < 0.001 |
 Less satisfaction | 7 | 17.1 | 2 | 3.1 | 9 | 8.5 | |
 Average satisfaction | 7 | 17.1 | 21 | 32.3 | 28 | 26.4 | |
 Often satisfied | 11 | 26.8 | 34 | 52.3 | 45 | 42.5 | |
 Most satisfaction | 14 | 34.1 | 8 | 12.3 | 22 | 20.8 | |
 Total | 41 | 100.0 | 65 | 100.0 | 106 | 100.0 | |
Quality of services for outpatients? | |||||||
 Least satisfaction | 1 | 2.2 | 1 | 1.5 | 2 | 1.8 | Chi2 = 26.641 p < 0.001 |
 Less satisfaction | 3 | 6.7 | 0 | 0.0 | 3 | 2.7 | |
 Average satisfaction | 6 | 13.3 | 7 | 10.8 | 13 | 11.8 | |
 Often satisfied | 11 | 24.4 | 46 | 70.8 | 57 | 51.8 | |
 Most satisfaction | 24 | 53.3 | 11 | 16.9 | 35 | 31.8 | |
 Total | 45 | 100.0 | 65 | 100.0 | 110 | 100.0 | |
Quality of services for in-patients? | |||||||
 Least satisfaction | 1 | 3.0 | 1 | 1.6 | 2 | 2.1 | Chi2 = 20.908 p < 0.001 |
 Less satisfaction | 3 | 9.1 | 0 | 0.0 | 3 | 3.2 | |
 Average satisfaction | 6 | 18.2 | 6 | 9.8 | 12 | 12.8 | |
 Often satisfied | 7 | 21.2 | 41 | 67.2 | 48 | 51.1 | |
 Most satisfaction | 16 | 48.5 | 13 | 21.3 | 29 | 30.9 | |
 Total | 33 | 100.0 | 61 | 100.0 | 94 | 100.0 | |
Community participation? | |||||||
 Least satisfaction | 1 | 2.6 | 1 | 1.5 | 2 | 1.9 | Chi2 = 16.046 p = 0.003 |
 Less satisfaction | 6 | 15.4 | 1 | 1.5 | 7 | 6.7 | |
 Average satisfaction | 10 | 25.6 | 29 | 44.6 | 39 | 37.5 | |
 Often satisfied | 12 | 30.8 | 29 | 44.6 | 41 | 39.4 | |
 Most satisfaction | 10 | 25.6 | 5 | 7.7 | 15 | 14.4 | |
 Total | 39 | 100.0 | 65 | 99.9 | 104 | 99.9 | |
Transparency in decision making? | |||||||
 Least satisfaction | 3 | 7.9 | 0 | 0.0 | 3 | 2.9 | Chi2 = 19.935 p = 0.001 |
 Less satisfaction | 3 | 7.9 | 3 | 4.7 | 6 | 5.9 | |
 Average satisfaction | 8 | 21.1 | 23 | 35.9 | 31 | 30.4 | |
 Often satisfied | 9 | 23.7 | 31 | 48.4 | 40 | 39.2 | |
 Most satisfaction | 15 | 39.5 | 7 | 10.9 | 22 | 21.6 | |
 Total | 38 | 100.1 | 64 | 99.9 | 102 | 100.0 | |
Regularity of holding RKS meetings? | |||||||
 Least satisfaction | 2 | 5.1 | 0 | 0.0 | 2 | 1.9 | Chi2 = 21.227 p < 0.001 |
 Less satisfaction | 3 | 7.7 | 6 | 9.4 | 9 | 8.7 | |
 Average satisfaction | 7 | 17.9 | 22 | 34.4 | 29 | 28.2 | |
 Often satisfied | 11 | 28.2 | 31 | 48.4 | 42 | 40.8 | |
 Most satisfaction | 16 | 41.0 | 5 | 7.8 | 21 | 20.4 | |
 Total | 39 | 100.0 | 64 | 100.0 | 103 | 100.0 | |