Table 5 Statistical test results of the relationship between respect for patient’s rights charter and patient’s satisfaction with health care services
hospital services patient’s satisfaction with | Dimensions of patient’s rights charter | Test results |
|---|---|---|
Notification about patient’ sright | Correlation coefficient = −0.249 | |
P-value <0.01 | ||
Patient’s right to receive diagnostic-medical services | Correlation coefficient = −0.304 | |
P-value < 0.01 | ||
Quality of care | Correlation coefficient = −0.532 | |
P-value < 0.01 | ||
Providing adequate information on the disease | Correlation coefficient = −0.284 | |
P-value < 0.01 | ||
Medical team accountability for the questions of patients | Correlation coefficient = −0.354 | |
P-value < 0.01 | ||
Patient’s right to decide, choose, authority and independence | Correlation coefficient = −0.206 | |
P-value < 0.01 | ||
The right to replace the doctor and refuse treatment | Correlation coefficient = −0.147 | |
P-value < 0.05 | ||
patient’s access to medical records and contents | Correlation coefficient = −0.206 | |
P-value < 0.001 | ||
Maintaining patient’s privacy | Correlation coefficient = −0.477 | |
P-value < 0.01 | ||
Confidentiality of information | Correlation coefficient = −0.066 | |
P-value <0.251 | ||
Patient training | Correlation coefficient = −0.370 | |
p-value < 0.01 | ||
Knowing about the charges and the right to complain | Correlation coefficient = −0.150 | |
P-value < 0.01 | ||
Presence of an active system for complaints of patients | Correlation coefficient = −0.260 | |
P-value < 0.01 |