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Table 3 Results of Standardized Confirmatory Factor Analysis Loadings

From: Development of a survey instrument to measure patient experience of integrated care

Scale

Standardized loading

Standard error

Coordination within and between care teams

  

 6. Received conflicting information

.616

.048

 7. Needed to repeat self

.679

.043

 8. Confused because of conflicting information

.619

.048

 29. Doctors know medical history

.671

.043

 30. Staff knows medical history

.663

.037

 73. Time wasted because of poor coordination/organization of care

.667

.042

 74. Trouble getting doctors coordinated.

.724

.038

Navigation: Care team arranged appointments and visits

  

 34. Help scheduling follow-up appointments

.561

.051

 68. Made arrangements for visits with regular doctor

.671

.046

 69. Made arrangements for visits with other doctors

.837

.026

 70. Made arrangements for lab or other tests

.796

.031

 71. Made arrangements in a timely manner (when needed)

.857

.024

 72. Made arrangements at preferred location (when needed)

.767

.033

Communication between specialist and primary care doctor

  

 45. Specialist gave information to primary care doctor

.926

.017

 46. Primary care doctor seemed informed after specialist visit

.959

.016

 48. Primary care doctor talked to patient about specialist visit

.612

.045

Coordination with community resources

  

 33. Discussed different places for help/treatment

.526

.069

 67. Help with other health resources

.700

.074

Communication between primary care doctor and specialist

  

 42. Specialist had all basic information

.774

.036

 43. Patient knew why needed specialist visit

.667

.045

 44. Specialist had enough information from primary care doctor

.899

.028