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Table 4 Mean scores of clinical information, personal interaction, and recommendation subscales according to patient characteristics

From: Perception of quality of care of patients with potentially severe diseases evaluated at a distinct quick diagnostic delivery model: a cross-sectional study

Variable Clinical information P value Personal interaction P value Recommendation P value
Age, years   <0.001   <0.001   <0.001
 18–44 3.1 (0.79)   3.0 (0.83)   8.9 (0.93)  
 45–65 3.5 (0.72)   3.4 (0.73)   9.3 (0.84)  
  > 65 3.9 (0.62)   3.9 (0.52)   9.8 (0.66)  
Sex   0.35   0.18   0.20
 Female 3.7 (0.67)   3.8 (0.60)   9.6 (0.75)  
 Male 3.8 (0.63)   3.6 (0.57)   9.4 (0.72)  
Education   <0.001   0.10   <0.001
 University education 2.9 (0.86)   3.6 (0.74)   8.7 (1.22)  
 Secondary/professional training 3.5 (0.77)   3.6 (0.69)   9.3 (0.86)  
 Primary education 3.9 (0.64)   3.7 (0.60)   9.6 (0.72)  
 No schooling 3.9 (0.66)   3.9 (0.57)   9.7 (0.74)  
Monthly income, Euros   0.22   0.15   0.17
  > 1800 3.7 (0.77)   3.6 (0.75)   9.4 (0.90)  
 1201–1800 3.8 (0.64)   3.7 (0.55)   9.6 (0.71)  
 901–1200 3.8 (0.69)   3.8 (0.59)   9.5 (0.74)  
  ≤ 900 3.9 (0.73)   3.8 (0.65)   9.6 (0.80)  
Previous hospitalization   0.31   0.33   0.55
 Yes 3.7 (0.76)   3.8 (0.69)   9.5 (0.82)  
 No 3.8 (0.64)   3.7 (0.57)   9.5 (0.68)  
QDU visits, number   0.34   0.48   0.002
  ≤ 2 3.8 (0.59)   3.7 (0.61)   9.6 (0.67)  
 3 3.8 (0.65)   3.7 (0.64)   9.5 (0.75)  
  ≥ 4 3.7 (0.82)   3.7 (0.73)   8.9 (1.09)  
Diagnosis   0.007   0.06   0.008
 Malignancy 3.3 (0.81)   3.5 (0.72)   9.1 (0.99)  
 Benign disorders 3.9 (0.63)   3.8 (0.59)   9.7 (0.69)  
  1. QDU = quick diagnosis unit.
  2. Bolded values are statistically significant