| Detected by IVRS call | Confirmed by clinical coordinator | |||
---|---|---|---|---|---|
 | T1 only | T2 only | T1 and T2 | Total | Total |
 | n | n | n | n (%) | n (%) |
Any WC-related adverse outcome | 10 | 11 | 24 | 45 (69.2) | 38 (58.5) |
1-Non-use | 0 | 1 | 1 | 2 (3.1) | 1 (1.5) |
2-Pain/discomfort | 6 | 2 | 5 | 13 (20.0) | 13 (20.0) |
3-Skin problem | 1 | 1 | 0 | 2 (3.1) | 1 (1.5) |
4-Positioning problem | 3 | 3 | 5 | 11 (16.9) | 10 (15.4) |
5-WC incident | 3 | 2 | 2 | 7 (10.8) | 7 (10.8) |
6-Psychological distress | 7 | 5 | 1 | 13 (20.0) | 2 (3.1) |
7-Restricted WC participation | - | 14 | 0 | 14 (21.5) | 13 (20.0) |
8-Limited WC skills/knowledge | 3 | 3 | 2 | 8 (12.3) | 8 (12.3) |
9-Technical problems | 5 | 15 | 6 | 26 (40.0) | 23 (35.4) |
Total | 28 | 46 | 22 | 96 | 78 |
Not satisfied | 7 | 3 | 5 | 15 (23.1) | 15 (23.1) |
Contact requested | 5 | 1 | 0 | 6 (9.2) | 6 (9.2) |