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Table 2 Patient satisfaction rate. Percentage of respondents expressing satisfaction when they were treated under trust mode

From: Should Governments engage health insurance intermediaries? A comparison of benefits with and without insurance intermediary in a large tax funded community health insurance scheme in the Indian state of Andhra Pradesh

 

Very bad

Bad

Average

Good

Very good

Percentage

0.5

1.5

1.9

84.6

11.5

 
  1. Source-Telephonic survey conducted on 1470 discharged patients during March and April 2013 through 104 call centre outbound call services of AHCT