Table 3 Summary of outcomes and statistically significant results relating to getting patients on the schedule

Phone Reminder

↓HbA1c

3

3

[16, 19, 29]*

↓SBP

2

0

[19, 29]

↓Cholesterol

2

2

[19, 29]*

↑# HbA1c tests

4

4

[16–19]*

↑# of provider visits

2

2

[18, 19]*

↑Eye exam

2

2

[15, 17]*

Letter/Mail Reminder

↓HbA1c

3

1

[20, 50] [12]*

↓SBP

2

1

[50] [12]*

↓Cholesterol

3

0

[12, 20, 50]

↑# HbA1c tests

3

1

[13, 20] [14]*

↑# of provider visits

2

1

[14] [20]↓*

↓ED visit rate

1

1

[20]*

↓Hospitalization rate

1

1

[20]*

↑Eye exam

3

3

[14, 15, 50]*

Scheduling when necessary while monitoring patient

↓HbA1c

1

1

[22]*

↑# of provider visits

2

1

[22] [21]*

↓ED visit rate

1

1

[21]*

↓Hospitalization rate

2

2

[21, 22]*

↑Eye exam

1

0

[21]

Open access scheduling

↓HbA1c

1

1

[23]*

↓Cholesterol

1

0

[23]

↑# HbA1c tests

1

0

[23]↓*

↑# of provider visits

1

0

[23]

↓ED visit rate

1

0

[23]

↓Hospitalization rate

1

0

[23]