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Table 4 Sub-themes and the related interview transcriptsá…Ÿ

From: Understanding key factors affecting electronic medical record implementation: a sociotechnical approach

The health care delivery process:

– Time savings in undertaking activities, such as searching, editing and storing documentation or concerning the waiting time for laboratory test results

– Information quality in terms of the accuracy and completeness of data

– Improvement of diagnostic and therapeutic activities

– Accessibility, since the system allows for the checking of images or reposts at any place and at any time

– Error reduction, since the system shows previously recorded allergies and alerts and helps in recording any newly identified cases

– Cost savings: the system is paperless and it cuts the need for further exams and investigation