| Survey 1 year before establishment of the measures (n = 222 patients) | Survey 6 months after establishment of the measures (n = 126 patients) |  |  |
---|---|---|---|---|
Waiting period | Waiting period (min) | Waiting period (min) | mean time gain (min) | mean time gain (%) |
at reception desk | 14 (SD: 3.6) | 7 (SD: 3.1) | 7 | 50 |
between registration and treatment start | 57 (SD: 31.9) | 45 (SD:13.2) | 12 | 21 |
between beginning and end of medical treatment | 61 (SD: 26.0) | 36 (SD: 14.3) | 25 | 41 |