Table 1 Dimensions of the COPSOQ, SWOP and BRCS questionnaires
Scales | N of items | Items |
|---|---|---|
Job demands | Â | Â |
Quantitative demands | 4 | "Do you have to work very fast?" |
Emotional demands | 3 | "Do you get emotionally involved in your work?" |
Demands for hiding emotions | 2 | "Does your work require that you hide your feelings?" |
Job resources | Â | Â |
Possibilities for development | 4 | "Do you have the possibility of learning new things through your work?" |
Degree of freedom at work | 4 | "Can you decide when to take a break?" |
Influence at work | 4 | "Do you have a large degree of influence concerning your work?" |
Social relations | 4 | "Do you work isolated from your colleagues?" |
Sense of community | 3 | "Is there a good co-operation between you and your colleagues?" |
Social support | 4 | "How often do you get help and support from your colleagues?" |
Quality of leadership | 4 | "To what extent would you say that your immediate superiors are good in solving conflicts?" |
Feedback at work | 2 | "How often do you talk with your colleagues about how well you carry out your work?" |
Personal resources | Â | Â |
Resilience | 4 | "Regardless of what happens to me, I believe I can control my reaction to it." |
Self efficacy | 5 | "I face difficulties with relative ease because I can count on my abilities." |
Optimism | 2 | "I'm always optimistic about my future." |
Pessimism | 2 | "Things never go the way I want." |
Job outcome | Â | Â |
Job satisfaction | 4 | "Regarding your work in general. How pleased are you with your job as a whole, everything taken into consideration?" |