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Table 6 Patient satisfaction with telephone contact with the IEPs compared with the control GP Post

From: Towards integration of general practitioner posts and accident and emergency departments: a case study of two integrated emergency posts in the Netherlands

 

IEP

Control GP Posts

 

n

mean

n

mean

Accessibility

96

4.2*

53

3.9

Interpretation of the question

95

4.2*

52

3.9

Information and communication

91

3.7*

50

2.9

Discharge and aftercare

22

3.7

13

3.8

  1. * significantly higher (p < 0.05), one-way ANOVA
  2. (1 = not satisfied at all, 5 = very much satisfied)