Factor | Variable | Loading | Total variance explained |
---|---|---|---|
Factor I (QM competence and organizational resources) | Staff training | .432 | 25.24% |
Procedure development, | .833 | ||
Development of work instructions | .709 | ||
Lack of information | .670 | ||
Lack of financial resources | .642 | ||
Factor II (QM policy) | Quality policy definition | .891 | 22.53% |
Quality goal setting | .893 | ||
Factor III (QM audit group activities) | Appointment of local audit group manager | .679 | 15.13% |
Audit group formation | .740 | ||
Use of diagnostic and treatment methods | .432 | ||
Factor IV (Employee resistance to QMS implementation) | Employee resistance to QMS implementation | .854 | 10.35% |