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Table 4 Patients' evaluation of inpatient satisfaction questionnaires used in psychiatric hospitals, -mean (standard deviation)

From: Satisfaction of patients hospitalised in psychiatric hospitals: a randomised comparison of two psychiatric-specific and one generic satisfaction questionnaires

 

Saphora-Psy

Perceptions of Care

Picker

P-value*

 

(n = 226)

(n = 240)

(n = 262)

 

« Was the questionnaire easy or difficult to fill in? »

1.55

(0.67)

1.67

(0.74)

1.63

(0.65)

0.25

[1 = very easy/2 = easy/3 = difficult/4 = very difficult]

       

« Were the questions that addressed your hospital stay clearly formulated? »

1.61

(0.73)

1.52

(0.74)

1.56

(0.7)

0.25

[1 = yes, all questions/2 = yes, most questions/half of the questions/3 = only some questions/4 = none]

       

« Do the questions address aspects of your hospital stay that are important to you? »

1.98

(0.93)

2.06

(0.97)

2.09

(0.97)

053

[1 = yes, all questions/2 = yes, most questions/3 = half of the questions/4 = yes some questions/5 = none]

       

« Do the questions concern aspects that you can easily assess? »

1.83

(0.79)

1.89

(0.9)

1.84

(0.81)

0.96

[1 = yes, all questions/2 = yes, most questions/3 = half of the questions/4 = yes some questions/5 = none]

       

« Are there important questions missing ? »

2.51

(0.64)

2.44

(0.63)

2.44

(0.65)

0.43

[1 = yes, many are missing/2 = yes, some are missing/3 = none are missing]

       

« Was it easy to find a suitable answer? »

1.96

(0.9)

1.90

(0.95)

1.85

(0.78)

0.45

[1 = yes, all questions/2 = yes, most questions/3 = half of the questions/4 = yes some questions/5 = none]

       

« How do you considerthe length of the questionnaire ? »

1.36

(0.6)

1.25

(0.54)

1.36

(0.56)

0.11

[1 = appropriate/2 = somewhat too long/3 = really too long]

       

« Is the lay-out of the questionnaire clear and legible ? »

1.18

(0.41)

1.16

(0.42)

1.20

(0.43)

0.72

[1 = very clear and legible/2 = clear and legible enough/3 = not clear or not legible enough]

       

« Were there terms used in this questionnaire that you found inappropriate or shocking? »

2.92

(0.34)

2.86

(0.46)

2.93

(0.27)

0.65

[1 = yes, many terms/2 = yes, some terms/3 = no, none of the terms]

       

« In your opinion, the questionnaire that you filled in is ? »

2.44

(0.89)

2.56

(0.84)

2.60

(0.82)

0.11

[1 = excellent/2 = very good/3 = good/4 = fair/5 = poor]

       
  1. * P-values from Kruskal-Wallis test
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