Factors | Scales of satisfaction | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Staff’s communication skills (n = 756) | Information given by the program (n = 752) | Technician’s skills (n = 758) | Physical environment (n = 758) | Global Satisfaction (n = 758) | ||||||
β (SE) | P-value | β (SE) | P-value | β (SE) | P-value | β (SE) | P-value | β (SE) | P-value | |
Age | ||||||||||
(60–69 y. | 0.21 | 0.09 | 0.31 | <0.001 | 0.20 | 0.01 | 0.28 | 0.002 | 0.25 | 0.001 |
vs. 50–59 y.) | (0.13) | (0.08) | (0.08) | (0.09) | (0.08) | |||||
Education | ||||||||||
(≥ University | -0.41 | <0.001 | -0.14 | 0.08 | -0.07 | 0.39 | -0.11 | 0.20 | -0.17 | 0.02 |
vs. < University) | (0.12) | (0.08) | (0.08) | (0.09) | (0.07) | |||||
Employment | ||||||||||
(Employed | -0.12 | 0.35 | 0.01 | 0.87 | 0.05 | 0.51 | -0.06 | 0.50 | -0.03 | 0.74 |
vs. unemployed) | (0.13) | (0.08) | (0.08) | (0.09) | (0.08) | |||||
Pain level | ||||||||||
(> 5 vs. ≤ 5) | -0.18 | 0.11 | -0.12 | 0.09 | -0.24 | <0.001 | -0.19 | 0.02 | -0.19 | 0.005 |
(0.11) | (0.07) | (0.07) | (0.08) | (0.07) |