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Table 4 Problems with staff-patient interactions, information provision, involvement in decisions and self-care support by age and condition for items included in OxPIE

From: People with limiting long-term conditions report poorer experiences and more problems with hospital care

Questionnaire items

Age group

No-LLTC %

95% CI

S-LLTC %

95% CI

M-LLTC %

95% CI

Doctors’ answers to important

16-29

41.0

39.0-43.0

46.1

42.6-49.7

50.4

44.0-56.9

questions not always clear

30-44

34.9

33.4-36.4

39.7

37.3-42.1

50.5

46.2-54.7

 

45-59

25.4

24.4-26.4

33.7

32.2-35.2

39.8

37.4-42.2

 

60-74

18.3

17.6-18.9

29.0

27.9-30.1

35.9

34.2-37.6

 

75-89

20.1

19.2-20.9

34.2

32.9-35.4

42.1

40.5-43.7

 

≥ 90

30.4

26.3-34.4

34.9

30.1-39.6

51.4

47.3-55.6

 

Total

23.8

23.3-24.2

33.3

32.6-33.9

41.2

40.2-42.2

Nurses’ answers to important

16-29

40.1

38.1-42.0

48.6

45.0-52.2

49.1

42.7-55.6

questions not always clear

30-44

35.1

33.6-36.5

39.9

37.5-42.3

45.7

41.5-49.9

 

45-59

26.7

25.6-27.7

35.1

33.6-36.6

38.3

35.9-40.7

 

60-74

20.7

20.0-21.4

31.2

30.1-32.4

37.2

35.5-40.7

 

75-89

20.9

20.1-21.7

35.7

34.4-37.0

41.7

40.1-43.2

 

≥ 90

28.7

24.8-32.7

42.7

37.8-47.6

48.3

44.2-52.4

 

Total

25.0

24.5-25.4

35.0

34.4-35.7

40.8

39.8-41.7

Not easy to find someone to

16-29

45.4

43.3-47.4

48.3

44.8-51.9

59.4

53.0-65.8

talk about worries and fears

30-44

39.9

38.4-41.4

49.0

46.6-51.5

57.5

53.4-61.7

 

45-59

32.7

31.6-33.8

41.9

40.4-43.5

47.9

45.4-50.4

 

60-74

25.6

24.8-26.4

38.0

36.8-39.2

43.3

41.5-45.1

 

75-89

26.8

25.9-27.7

42.1

40.8-43.5

48.0

46.4-49.6

 

≥ 90

35.2

31.0-39.3

47.8

42.8-52.8

57.4

53.3-61.5

 

Total

30.4

30.0-30.9

41.6

40.9-42.3

48.1

47.1-49.1

Hospital staff sometimes gave

16-29

48.0

46.0-50.1

60.3

56.8-63.8

69.7

63.8-75.7

conflicting information

30-44

40.3

38.8-41.8

50.4

48.0-52.9

59.2

55.1-63.3

 

45-59

32.6

31.5-33.6

43.0

41.4-44.5

49.9

47.5-52.4

 

60-74

24.5

23.7-25.2

36.4

35.2-37.5

43.1

41.3-44.9

 

75-89

20.5

19.6-21.3

34.8

33.5-36.1

40.1

38.5-41.7

 

≥ 90

26.1

22.2-30.0

36.2

31.4-41.0

44.0

39.9-48.2

 

Total

28.5

28.0-28.9

39.5

38.8-40.2

44.7

43.7-45.7

Did not feel got enough

16-29

39.8

37.8-41.7

49.0

45.4-52.6

61.1

54.8-67.5

emotional support from staff

30-44

36.3

34.8-37.8

46.3

43.8-48.7

58.1

53.9-62.2

 

45-59

26.7

25.7-27.8

38.5

37.0-40.0

44.8

42.4-47.3

 

60-74

17.8

17.2-18.5

30.8

29.6-31.9

36.3

34.6-38.1

 

75-89

17.0

16.2-17.8

31.9

30.6-33.2

37.5

35.9-39.1

 

≥ 90

25.4

21.6-29.2

39.1

34.2-44.0

50.1

45.9-54.2

 

Total

23.1

22.7-23.5

35.1

34.4-35.7

41.0

40.0-42.0

Not always treated with respect

16-29

34.1

29.5-33.3

39.7

26.2-43.2

47.4

40.9-53.9

and dignity

30-44

26.7

25.3-28.1

31.4

29.2-33.7

42.8

38.6-46.9

 

45-59

19.0

18.1-19.9

25.5

24.2-26.9

32.6

30.3-34.9

 

60-74

12.4

11.8-12.9

20.5

19.5-21.5

25.8

24.3-27.4

 

75-89

10.9

10.3-11.6

21.2

20.1-22.3

26.9

25.4-28.3

 

≥ 90

18.4

15.0-21.7

27.8

23.4-32.3

35.2

31.3-39.1

 

Total

16.3

15.9-16.7

23.7

23.1-24.3

29.5

28.6-30.4

Not fully involved in decisions

16-29

51.1

49.1-53.2

57.6

54.1-61.2

66.7

60.5-72.8

About care and treatment

30-44

48.7

47.1-50.2

54.9

52.5-57.4

62.8

58.8-66.9

 

45-59

43.3

42.1-44.4

49.2

47.6-50.7

54.3

51.9-56.8

 

60-74

36.9

36.1-37.8

46.9

45.7-48.1

52.4

50.6-54.2

 

75-89

43.4

42.4-44.5

55.1

53.7-56.4

61.3

59.8-62.9

 

≥ 90

55.2

50.9-59.6

63.3

58.5-68.1

70.3

66.5-74.1

 

Total

42.4

41.9-42.9

51.3

50.6-52.0

58.4

57.4-59.3

Not fully involved in decisions

16-29

48.0

45.9-50.0

49.6

46.0-53.2

52.4

45.9-58.8

about discharge

30-44

43.6

42.0-45.1

47.8

45.3-50.2

52.9

48.7-57.1

 

45-59

38.6

37.5-39.7

43.1

41.6-44.6

46.7

44.3-49.2

 

60-74

35.2

32.5-34.1

46.2

39.4-41.8

50.9

43.3-46.9

 

75-89

41.4

34.2-36.2

47.1

44.8-47.5

55.7

49.2-52.5

 

≥ 90

38.4

37.0-45.7

52.4

42.1-52.1

55.4

51.6-59.8

 

Total

37.1

36.6-37.6

43.9

43.2-44.6

49.0

48.0-50.0

Not told who to contact if

16-29

33.1

31.2-35.0

32.5

29.2-35.9

40.6

34.2-47.0

Worried about condition or

30-44

28.1

26.7-29.5

31.4

29.1-33.7

36.8

32.7-40.9

treatment after discharge

45-59

23.5

22.5-24.5

25.7

24.3-27.0

30.6

28.3-32.8

 

60-74

21.4

20.7-22.1

26.4

25.3-27.4

29.2

27.6-30.9

 

75-89

31.8

30.8-32.8

36.8

35.5-38.1

41.6

40.0-43.2

 

≥ 90

55.1

50.6-59.5

55.9

51.0-61.0

58.8

54.7-63.0

 

Total

26.5

26.1-27.0

30.5

29.9-31.2

37.0

36.0-37.9

Not told about danger signals

16-29

52.0

50.0-54.0

52.1

48.5-55.7

57.8

51.3-64.2

to watch out for at home

30-44

47.8

46.2-49.3

49.5

47.0-51.9

58.9

54.7-63.0

 

45-59

41.2

40.1-42.4

44.2

42.6-45.8

48.3

45.8-50.8

 

60-74

36.7

35.9-37.6

44.4

43.2-45.6

48.2

46.4-50.0

 

75-89

39.2

38.2-40.2

50.4

49.0-51.8

53.7

52.0-55.3

 

≥ 90

44.7

40.2-49.2

51.2

46.1-56.4

58.5

54.3-62.6

 

Total

40.7

40.2-41.2

47.0

46.3-47.7

51.8

50.8-52.8

Family/friends not given

16-29

46.7

44.7-48.7

48.1

44.5-51.7

47.8

41.2-54.3

sufficient information to help

30-44

39.1

37.6-40.6

46.0

43.5-48.5

52.3

48.1-56.5

recovery

45-59

34.6

33.5-35.7

40.4

38.8-41.9

42.9

40.1-45.4

 

60-74

29.7

28.9-30.5

38.4

37.2-39.5

41.2

39.4-43.0

 

75-89

28.6

27.6-29.5

40.5

39.2-41.8

44.4

42.7-46.0

 

≥ 90

34.0

29.8-38.2

43.0

38.0-48.1

49.2

45.0-53.4

 

Total

32.7

32.2-33.2

40.6

39.9-41.3

44.2

43.2-45.2