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Table 2 Indicative questions for interviews

From: Modular health services: a single case study approach to the applicability of modularity to residential mental healthcare

Subject

Topics and indicative questions

Service architecture

 • What is residential care? What residential care does the centre for psychosis offer?

 • How is this care organised?

 • To what extent is this care standardised? Is fine-tuning for individual patients possible?

Service customisation process

 • How does the assessment of the (care) needs and demands of a patient take place?

 • How is the care package composed?

 • How is the care package adapted during care provision?

Interfaces

 • How is (re) configuration of services made possible?

  o Supporting interactions and interdependencies between modules;

  o Supporting information exchange between service providers and between service providers and patients.

 • How is coherence in care packages ensured?

  o Directing interactions and interdependencies between modules;

  o Directing information exchange between service providers and between service providers and patients.