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Table 4 Facilitators to the provision of CMI by GPs and pharmacists

From: Enhancing provision of written medicine information in Australia: pharmacist, general practitioner and consumer perceptions of the barriers and facilitators

Barrier Type

Facilitators to the provision of CMI

Consumers (%) n = 1000

Pharmacists (%) n = 349

GPs (%) n = 181

What do you think may help you or other pharmacists/GPs to provide CMI to customers/patients?#

Situational

More time to provide and explain CMI

82 (8.2)

184 (52.7)

81 (45.0)

Having a self-serve computer in the pharmacy or surgery to print CMI

10 (1.0)

71 (20.3)

36 (20.0)

Counselling appointments to discuss patients’ medicine

9 (0.9)

86 (24.6)

52 (28.9)

Private area in a pharmacy to discuss the CMI

6 (0.6)

NA

NA

Having CMI in different languages

6 (0.6)

114 (32.7)

52 (28.9)

Dispensing software prompts to provide and record the provision of CMI

NA

164 (47.0)

78 (43.3)

Tick box request by doctor on prescription form for pharmacist to provide CMI

NA

173 (49.6)

NA

Financial

If consumers paid for the CMI/increased reimbursement for provision of CMI

17 (1.7)

190 (54.4)

69 (38.3)

Attitudinal

Consumers having a regular pharmacist or doctor

23 (2.3)

NA

NA

Cognitive

Increased consumer awareness and request for CMI

404 (40.4)

122 (35.0)

48 (26.7)

Legislate compulsory provision of CMI

143 (14.3)

0

0

Having a summary CMI covering important points about the medicine

40 (4.0)

259 (74.2)

147 (81.7)

Other

Don’t know

145 (14.5)

0

0

 

Other

91 (9.1)

6 (1.7)

6 (3.3)

  1. #Consumer questionnaire omitted “you or other” from the question.
  2. NA: Not asked.
  3. Note: Responses are not mutually exclusive.