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Table 1 Responses to the question “Which of these general activities do you undertake with patients/clients?”

From: Micro-costing the provision of emotional support and information in UK eye clinics

Service

ECLOs providing service (%)

Total number of respondents

Information about the low vision clinic

100.0

18

Signposting to other sources of help (including charities and advice about housing, education, benefits and employment)

100.0

18

Explanation of the process of registration

100.0

16

Referring to social services

100.0

18

Explanation of the cause of the patient/client’s vision loss and prognosis

94.4

18

Explanation about the use of non-optical aids e.g. Lighting

88.9

18

Explanation about the use of Low Vision Aids

88.2

17

Training in the use of Low Vision Aids

35.7

14

Emotional Support (excluding counselling)

100.0

18

Family Support

94.4

18