Table 5 Multiple logistic regression model of factors associated with complaining
Dependent variable | ||||
|---|---|---|---|---|
Complaining considered | Complained in writing | |||
Factors | Adjusted odds ratio | 95% CI | Adjusted odds ratio | 95% CI |
Age groups (1 = 30–49, 3 = 70–87) | .97 | .80 – 1.18 | 1.20 | .88 – 1.62 |
Sex (0 = Female, 1 = Male) | 1.09 | .84 – 1.40 | .51 | .33 – .78 |
Marital status (1 = Married, 2 = Single) | .82 | .63 – 1.06 | 1.46 | .98 – 2.19 |
Education (1 = Primary/part secondary, 5 = College/university 4 years or more) | 1.06 | .97 – 1.15 | 1.05 | .91 – 1.20 |
Self-evaluated health (1 = Very bad, 5 = Excellent) | 1.01 | .86 – 1.17 | .96 | .75 – 1.22 |
Understanding GP (1 = Difficult, 3 = Easy) | .79 | .60 – 1.05 | 1.20 | .74 – 1.96 |
Referral to specialist | ||||
Difficult | 1.58 | 1.03 – 2.43 | 1.00 | .52 – 1.95 |
Easy | 1.47 | .98 – 2.22 | 1.03 | .55 – 1.92 |
Very easy (reference) | 1.00 | 1.00 | ||
Persuaded treatment (0 = No, 1 = Yes) | 1.17 | .80 – 1.71 | 1.25 | .71 – 2.21 |