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Table 2 Roles, pathways, and sub-activities for medication communication activities

From: Developing a medication communication framework across continuums of care using the Circle of Care Modeling approach

Communication activity

Roles

Pathways

Sub-activities

Determine need

20

54

•Discuss complaint

•Discuss social context

•Discuss non-medicinal and medicinal options

•Discuss plans and goals

•Educate

Prescribe

16

46

•Confirm patient identity

•Provide medication information

•Request, prepare, confirm, alert prescription/renewal

•Request, confirm emergency supply of medications

•Review coverage

•Request, discuss restrictions

•Review prescribing alerts

Dispense

14

36

•Confirm patient identity

•Provide medication information

•Confirm medication availability

•Request, prepare, confirm, alert dispensing

•Review coverage

•Request, discuss restrictions

•Review, notify dispensing alerts

Administer

12

28

•Provide medication administration instructions

•Schedule medication administration

•Request, prepare, modify, clarify Delegation of Task (for Home and Community Care)

Monitor/Evaluate

47

200

•Confirm, request, review current medication details

•Confirm, request, review past medication details

•Discuss medication compliance

•Request, provide, confirm allergy information

•Discuss experience of side effects

•Review medication efficacy

•Request, confirm appointment

•Request, order, review tests

•Review self-monitoring

•Confirm, request, review care transitions

Coordinate

15

36

•Request, confirm appointments and referrals

•Request, transmit patient information

•Relay messages between patients and care providers

•Request, confirm, alert coverage