Always > 1 person on duty | p-value | ||||
---|---|---|---|---|---|
Yes | No | ||||
n | (%) | n | (%) | ||
Available staff | |||||
Extra person on call-out/home visits when needed for security reasons | 35 | (57.4) | 55 | (38.7) | 0.014 |
Personnel continuously accessible for patients/visitors | 55 | (90.2) | 35 | (24.6) | <0.001 |
Security guard | 5 | (8.2) | 2 | (1.4) | N/A |
Reception | |||||
Barrier/glass partition reception – waiting room | 56 | (91.8) | 120 | (85.1) | 0.192 |
View to the waiting room | 52 | (85.2) | 94 | (66.2) | 0.006 |
View to the entrance | 46 | (75.4) | 79 | (56.0) | 0.008 |
Sheltered room | 34 | (55.7) | 50 | (35.2) | 0.005 |
Consulting room | |||||
Alternative exit | 39 | (63.9) | 81 | (57.4) | 0.360 |
Quick entrance/exit for staff | 37 | (60.7) | 56 | (39.4) | 0.005 |
Patient NOT seated between clinician and door | 25 | (41.0) | 34 | (24.1) | 0.014 |
Electronic safety systems | |||||
Alarm on medical radio network | 33 | (54.1) | 118 | (83.1) | <0.001 |
Automatic door lock | 45 | (73.8) | 65 | (46.1) | <0.001 |
Panic button by desk/keyboard | 29 | (47.5) | 47 | (33.3) | 0.051 |
Alarm linked to alarm center | 27 | (44.3) | 35 | (24.8) | 0.005 |
Poster with information about alarm | 19 | (31.1) | 40 | (28.4) | 0.668 |
Portable alarm | 30 | (49.2) | 27 | (19.1) | <0.001 |
CCTV (closed-circuit television) camera | 34 | (55.7) | 22 | (15.6) | <0.001 |
Panic button wall | 16 | (26.2) | 8 | (5.7) | <0.001 |
Training , reporting and follow up | |||||
Follow-up of employees after violence | 55 | (90.2) | 95 | (67.4) | 0.001 |
Monitoring system of violence against personnel | 57 | (93.4) | 93 | (65.5) | <0.001 |
Training regarding violence against personnel | 37 | (60.7) | 45 | (31.9) | <0.001 |