Table 2 An initial attempt to codify “missing attention, care, and support” theme from accounts of health care users, by means of inductive thematic
Codes | Themes | Relevant quotes |
|---|---|---|
Pushed without instruction | Missing attention, care, and support | I arrived at the hospital at midnight, but the way I was received was not good. When I walked into the hospital, the labour pains started getting stronger, but nurses did not receive me well.… They told me I should wait for the doctor to come. (Woman 6) |
Bad reception | …you find a woman has been in labour for a long time, but they are relaxed in their offices, providing no assistance. (Husbands’ FGD) | |
Asked to wait | ||
No assistance | ||
Did not check anything on me | There [at the health facility], a woman in labour was calling for help. Nurses were sitting in the office; the woman’s mother and I were sitting outside. Her mother was complaining to the nurse....Why can’t you help my daughter who has been crying for help for a long time? They responded by saying behind the closed door, “Go and help her yourself.” (Community members’ FGD) | |
Sitting in the office chatting | ||
No care | ||
I was alone throughout labour | ||
No help | ||
I was alone and nurses were there but they did not help me..... (Woman 6) | ||
No examination | ||
I stayed for a long time, and each time I called for help the nurse would tell me to lie on my side. (Woman 7) | ||
A young woman pushed without any instructions; she called the midwives for help [but] they did not pay attention. Then the young woman got tired, [and] the baby died in the womb. (Community members’ FGD) | ||
Left alone throughout the night | … they did nothing; they did not check anything on me. I was alone throughout the night; there was no doctor. (Woman 3) | |
I was not assisted in any way; I just pushed on my own. (Woman 7) | ||
They did not do any examination until the third day, when the doctor came in the afternoon. Thereafter, the doctor told me that the foetus had died in the womb. (Woman 1) | ||
I was alone throughout the night; there was no doctor. (Woman 3) | ||
Stayed for long time | ||
Crying for help for a long time | ||
Did nothing on me | ||
They did nothing | ||
Pushed on my own did not pay attention | ||
Push without instruction | ||
Not assisted in any way | ||
No doctor |