Staff /stakeholder group | Location | Â | |||
---|---|---|---|---|---|
 | 999 | SPA | OOH | External | all |
Call handler | 6 | 15 | 12 | 1 | 34 |
Call supervisor/ manager | 3 | 4 | 3 | 1 | 11 |
Other call centre staff | 1 | n/a | n/a | 1 | 2 |
Clinical | 3 | 1 | Â | 4 | |
Senior manager | 6 | 1 | 1 | 8 | |
CDSS Developers | n/a | 2 | 2 | ||
Government level | n/a | 3 | 3 | ||
Total | 38 | 17 | 9 | 64 |