From: Using computer decision support systems in NHS emergency and urgent care: ethnographic study using normalisation process theory
Setting
Number of hours
Number of days
Time period
999
170
41
Nov 2008 – Jul 2010
SPA
172
33
Oct 2009 – July 2010
OOH
149
27
Sept 2009 – Aug 2010
Total
491
101
Nov 2008 – Aug 2010