Table 1 Some characteristics of telephone consultations by GPs and NPs
Call Outcome | Characteristic | GP | NP |
|---|---|---|---|
All | Number of calls | 76333 | 52384 |
Mean Duration (mins) | 7.15 | 8.74 | |
SD Duration | 4.41 | 5.31 | |
Median Duration (mins) | 6.07 | 7.93 | |
IQR | 5 | 6 | |
Mean Age (years) (SD) | 46.47 (30.17) | 37.97 (30.05) | |
Female(%) | 43513 (57.00) | 30569 (58.36) | |
Advice Only | Number of calls | 49565 (64.93) | 29814 (56.91) |
Mean Duration (mins) | 7.52 | 9.10 | |
SD Duration | 4.68 | 5.77 | |
Median Duration (mins) | 6.78 | 8.0 | |
IQR | 5.12 | 7 | |
Mean Age (years) (SD) | 45.37 (29.68) | 35.40 (29.04) | |
Female(%) | 28704 (57.91) | 17648 (59.92) | |
Base Visit | Number of calls | 15119 (19.81) | 15644 (29.86) |
Mean Duration (mins) | 6.40 | 8.30 | |
SD Duration | 3.53 | 4.35 | |
Median Duration (mins) | 5.88 | 7.33 | |
IQR | 4 | 4.78 | |
Mean Age (years) (SD) | 31.15 (26.03) | 27.94 (24.31) | |
Female(%) | 8362 (55.31) | 8965 (57.31) | |
Home Visit | Number of calls | 11649 (15.26) | 6926 (13.22) |
Mean Duration (mins) | 6.57 | 8.16 | |
SD Duration | 4.07 | 5.07 | |
Median Duration (mins) | 6 | 7 | |
IQR | 4.2 | 5.58 | |
Mean Age (years) (SD) | 71.03 (20.62) | 71.72 (22.62) | |
Female(%) | 6447 (55.34) | 3956 (57.12) |