Day surgery: | |
• information about operating times/having to wait for hours | |
• not being separated from friends/family too early | |
• not feeling invisible/alone | |
• not being rushed through recovery | |
Appointments: | |
• patients to receive letters on time, patients to be on lists and “not lost in the system” | |
Communication/ information along the way: | |
• importance of communication between staff and patients | |
• staff spending enough time with patients | |
• importance of written information | |
• information about going through cancer treatment and living with the side effects | |
• not feeling lost at end of treatment-more information about what happens next | |
Care at the end of treatment: | |
• patients to receive more information and support |