From: Relationship between Organizational Culture, Leadership Behavior and Job Satisfaction
Dimensions | Items | Mean | Standard Division | Factor Loading | Rotation Sums of squared loadings total | Percentage of variance explained (%) | Percentage of cumulative variance explained (%) |
---|---|---|---|---|---|---|---|
Employee orientation (OC1) | ■ Concerning for the individual development of employees. | 3.19 | 0.926 | 0.748 | 4.543 | 20.651 | 20.651 |
■ Caring about opinions from employees. | 3.18 | 0.960 | 0.778 | ||||
■ Adopting high-tech bravely. | 3.20 | 0.895 | 0.604 | ||||
■ Having a clear standard on praise and punishment. | 3.24 | 0.985 | 0.776 | ||||
■ Possessing a comprehensive system and regulations. | 3.21 | 0.885 | 0.806 | ||||
■ Setting clear goals for employees. | 3.23 | 0.891 | 0.766 | ||||
Customer focus (OC2) | ■ Sincere customer service. | 3.50 | 0.908 | 0.693 | 4.292 | 19.509 | 40.159 |
■ Customer is number one. | 3.60 | 0.962 | 0.781 | ||||
■ Providing first class service to customers. | 3.62 | 0.943 | 0.740 | ||||
■ The profit of the customer is emphasized extremely. | 3.68 | 0.855 | 0.785 | ||||
■ Developing new products and services continuously. | 3.61 | 0.873 | 0.779 | ||||
■ Ready to accept new changes. | 3.50 | 0.874 | 0.606 | ||||
Emphasizing responsibility (OC3) | ■ Consideration among employees. | 3.66 | 0.785 | 0.644 | 4.100 | 18.638 | 58.797 |
■ Satisfying the need of customers at the largest scale. | 3.73 | 0.806 | 0.678 | ||||
■ Emphasizing innovation. | 3.42 | 0.810 | 0.670 | ||||
■ Keeping strictly working disciplines. | 3.63 | 0.822 | 0.750 | ||||
■ Showing social responsibility. | 3.58 | 0.858 | 0.631 | ||||
■ Emphasizing on economic and social profits. | 3.49 | 0.857 | 0.618 | ||||
Emphasizing cooperation (OC4) | ■ Consideration among employees. | 3.38 | 0.849 | 0.850 | 3.534 | 16.065 | 74.862 |
■ Satisfying the need of customers at the largest scale. | 3.59 | 0.840 | 0.797 | ||||
■ Emphasizing innovation. | 3.62 | 0.830 | 0.789 | ||||
■ Keeping strictly working disciplines. | 3.54 | 0.838 | 0.667 | ||||
Leader's encouragement and supportive to subordinates (LB1) | ■ The leader will express high performance expectations for followers. | 3.58 | 0.772 | 0.671 | 0.6959 | 26.766 | 26.766 |
■ The leader will communicate a high degree of confidence in the followers' ability to meet expectations. | 3.64 | 0.827 | 0.678 | ||||
■ The leader will demonstrate behaviors that selectively arouse unconscious achievement, power, and affinitive motives of followers when these motives are specifically relevant to the attainment of the vision. | 3.61 | 0.862 | 0.767 | ||||
■ Leadership occurs through articulation of the vision and accomplishments that pertain to vision attainment. | 3.61 | 0.923 | 0.757 | ||||
■ Followers are attracted to the leader himself. | 3.64 | 0.886 | 0.692 | ||||
■ For the leader to be effective there must be some catalyst to make the followers open to the leader and her/his vision. | 3.43 | 0.818 | 0.725 | ||||
■ The leader will allow followers the autonomy to make their own decisions but will influence them to make decisions in line with her/his vision. | 3.60 | 0.862 | 0.705 | ||||
■ The leader will back up orders with justification based on the goodness of her/his vision. | 3.62 | 0.831 | 0.710 | ||||
■ Followers are directly influenced by the leader and their personal relationship with her/him. | 3.44 | 0.836 | 0.667 | ||||
■ The leader cares about his image and plays to the desires of followers. | 3.53 | 0.902 | 0.674 | ||||
■ The leader will take an interest in all current and potential followers. | 3.65 | 0.808 | 0.499 | ||||
■ Followers are devoted and unquestioning of the leader. | 3.54 | 0.749 | 0.566 | ||||
Leader giving subordinate her/his clear vision (LB2) | ■ The leader will negotiate her/his ideas when it benefits her/his image or her/his vision. | 3.66 | 0.822 | 0.514 | 4.705 | 18.098 | 44.863 |
■ The leader will use positive rewards and reinforcement with her/his followers. | 3.69 | 0.804 | 0.524 | ||||
■ The leader may change her/his vision to meet the needs and wants of the followers and the organization. | 3.51 | 0.789 | 0.548 | ||||
■ The leader will exude confidence, dominance, and a sense of purpose. | 3.62 | 0.817 | 0.633 | ||||
■ The leader will motivate the followers to act upon ideas already in place in society. | 3.57 | 0.733 | 0.731 | ||||
■ The leader will be narcissistic and wish to bring power and attention to herself/himself. | 3.66 | 0.746 | 0.802 | ||||
■ The leader will interact with followers-social distance is low. | 3.67 | 0.862 | 0.762 | ||||
Leader's behavior is consistent with her/his vision (LB3) | ■ The leader will act accordingly to certain vision that specifies a better future state. | 3.77 | 0.855 | 0.734 | 4.317 | 16.606 | 61.469 |
■ The leader will strive toward distal rather than proximal goals. | 3.72 | 0.847 | 0.789 | ||||
■ The leader will communicate messages that contain references to her/his overall vision. | 3.68 | 0.843 | 0.784 | ||||
■ The leader will behaviorally role model the values implied by the vision by personal example. | 3.77 | 0.781 | 0.561 | ||||
Leader is persuasive in convincing subordinates to acknowledging her/his vision (LB4) | ■ The leader will excel in persuading people to agree with her/him. | 3.50 | 0.862 | 0.494 | 2.580 | 9.923 | 71.392 |
■ The leader will try to persuade those who disagree with her/his vision to agree with it. | 3.42 | 0.759 | 0.883 | ||||
■ The leader will delegate authority for the attainment of her/his vision. | 3.58 | 0.739 | 0.655 | ||||
Working partners (JS1) | ■ I am satisfied with the communication status between colleagues within my department. | 3.79 | 0.767 | 0.602 | 2.501 | 20.839 | 20.839 |
■ I am satisfied with the communication status between my department and other departments. | 3.48 | 0.736 | 0.809 | ||||
■ I am satisfied with the team I worked with in my department as well as other departments. | 3.56 | 0.748 | 0.880 | ||||
■ I am satisfied with the team formed within my own department. | 3.67 | 0.765 | 0.709 | ||||
Rewards and welfare (JS2) | ■ I am satisfied with my remuneration because by comparing the amount of workload with other department, I actually have less workload. | 2.56 | 1.198 | 0.925 | 2.397 | 19.973 | 40.812 |
■ I am satisfied with the welfare provided by the hospital. | 2.74 | 1.100 | 0.903 | ||||
Superior (JS3) | ■ Whenever I require assistance, a supervisor is always there to help. | 3.77 | 0.781 | 0.869 | 2.302 | 19.182 | 59.994 |
■ A particular supervisor will always listen to my issues and assist me in resolving those issues. | 3.66 | 0.780 | 0.770 | ||||
■ Until now I am very satisfied with my job. | 3.39 | 0.895 | 0.575 | ||||
Job recognition (JS4) | ■ I will be recognized when I perform outstandingly. | 3.61 | 0.749 | 0.722 | 1.969 | 16.405 | 76.400 |
■ I will be rewarded if I provided good service to the patients. | 3.41 | 0.863 | 0.745 | ||||
■ My role is considered very important to some people. | 3.84 | 0.786 | 0.611 |