Skip to main content

Table 2 Response and client characteristics per setting and type of questionnaire

From: Measuring client experiences in long-term care in the Netherlands: a pilot study with the Consumer Quality Index Long-term Care

 

Somatic care

(Residents)

Psychogeriatric care

(Representatives)

Homecare

(Clients)

 

Experience

Importance

Experience

Importance

Experience

Importance

Number of clients selected (n)

2450

315

2575

233

2599

204

Number of participants (n)

2386

311

2000

164

1363

99

Response (%)

97.4

98.7

77.7

70.4

52.4

48.5

Sex: female (%)

73.4

73.6

77.6

74.7

79.3

81.4

Age: mean (years)

82.8

82.3

90.2

83.5

76.7

76.9

Educational level (%):

      

- none or primary education

49.3

54.8

46.5

43.8

33.7

40.2

- secondary or higher education

49.3

44.2

51.0

53.1

63.5

56.5

- other/unknown

1.4

1.0

2.5

3.1

2.8

3.3

Duration of stay/care (%):

      

- less than one year

26.8

27.2

26.3

33.1

23.5

30.9

- 1 to 5 years

52.9

52.8

60.3

56.5

51.2

33.0

- more than 5 years

20.3

20.0

13.4

10.4

25.3

36.1