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Table 2 Institutional aspects and patient satisfaction with health care provider interaction at public health centres, central Ethiopia, January 2009

From: Determinants of satisfaction with health care provider interactions at health centres in central Ethiopia: a cross sectional study

Institutional Variables

No. (%)

p-value

Unstandardized B coefficient

95% CI for B

Sex of provider

Male*

410 (53.4)

   

Female

358 (46.6)

.786

-.019

(-.158, .120)

Knowing Health care provider

Know very well

35 (4.6)

.008

.499

(.129, .870)

Know well

57 (7.4)

.001

.488

(.205, .772)

Know little bit

180 (23.4)

.083

.171

(-.022, .363)

Don't know at all*

496 (64.6)

   

Frequency of visit in 12 months

Once*

563 (73.3)

   

Twice

165 (21.5)

.045

-.229

(-.454, -.005)

Three times

29 (3.8)

.583

.102

(-.262, .466)

≥4 times

11 (1.4)

.093

-.518

(-1.123, .086)

Type of visit

New*

683 (89.9)

   

Follow up

85 (11.1)

.038

.274

(.015, .532)

Involvement of other

Yes

198 (25.8)

.855

.014

(-.138, .167)

No*

570 (74.2)

   

Told your private issues

Yes*

580 (75.5)

   

No

188 (24.5)

.000

-.598

(-.761, -.435)

Privacy during consultation

Yes*

592 (77.1)

   

No

176 (22.9)

.000

-.400

(-.570, -.230)

Room privacy

Yes*

615 (80.1)

   

No

153 (19.9)

.923

.009

(-.170, .188)

Interviewed in your language

Yes*

739 (96.2)

   

No

29 (3.8)

.050

-.356

(-.713, .000)

Comfortable seat

Yes*

676 (88.0)

   

No

92 (12.0)

.869

-.020

(-.256, .216)

Clean waiting area

Yes*

709 (92.3)

   

No

59 (7.7)

.130

-.233

(-.534, .069)

  1. *References category (categories with highest frequency taken as reference categories)