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Table 4 Questionnaire results

From: Does the process map influence the outcome of quality improvement work? A comparison of a sequential flow diagram and a hierarchical task analysis diagram

Question

Flow

diagram

HTA

No

Preference

No

answer

1. Which diagram was easiest to understand?

3

2

2

0

2. Which would you choose to explain your work to someone who works outside the system?

3

3

1

0

3. Which would you choose to discuss a problem with a colleague who does the same job?

1

5

1

0

4. Which would you choose to explain your work to management so that you can gain support and resources?

3

3

1

0

5. Which would you choose to discuss an issue with an assessor?

1

3

2

1

6. Thinking about the safety problems discussed, which is the most useful for detailing the analysis/improvements to be done?

1

2

4

0

7. Thinking about the other problems we discussed, which is the most useful for detailing the analysis/improvements to be done?

4

0

1

2

8. If you had time and resources, which would be easier to develop to further level of detail (granularity)?

1

5

1

0

Total

17

23

13

3