Skip to main content

Table 2 Examples of Data Use By Hospitals

From: Responses of Massachusetts hospitals to a state mandate to collect race, ethnicity and language data from patients: a qualitative study

Stratification of Quality Measures (between broad race categories or specific ethnic groups)
• Patient satisfaction surveys
• Readmission rates and length of stay for surgical patients
• Receipt of standard of care for cancer patients
• Access to mental health services
• Diabetes control measures
• Vaccination and cancer screening rates
• Medical errors
• Breast cancer risk and outcomes
Program Development
   Identification of prominent ethnic groups to support:
• Targeted cultural competency training for employees
• Focus groups to explore beliefs about childbirth and post-delivery expectations
• Patient outreach to underrepresented populations
   Identification of disparities between racial or ethnic groups to support:
• Mobile unit providing free vaccines within neighborhoods with clustered minority populations
• Diabetes care improvement program within community health center
• Colon cancer screening program within community health center