From: Patient safety in out-of-hours primary care: a review of patient records
Variable | Â | Number of contacts (%) N = 1145 | Number of incidents (%) N = 27 | Incident rate (per 100 contacts)3 |
---|---|---|---|---|
Gender | Male | 520 (45.4) | 13 (48.1) | 2.5 |
 | Female | 625 (54.6) | 14 (51.9) | 2.2 |
High-risk patient 1 | Yes | 307 (26.8) | 14 (51.9) | 4.6 |
 | No | 838 (73.2) | 13 (48.1) | 1.6 |
Earlier contact with their own GP 2 | Yes | 139 (12.1) | 5 (18.5) | 3.6 |
 | No | 1006 (87.9) | 22 (81.5) | 2.2 |
Type of contact | Telephone advice | 412 (36) | 10 (37.0) | 2.4 |
 | Consultation at GP cooperative | 629 (54.9) | 13 (48.1) | 2.1 |
 | Home visit | 104 (9.1) | 4 (14.8) | 3.8 |
Time of contact | Day (8 am - 5 pm) | 495 (43.2) | 11 (40.7) | 2.2 |
 | Evening (5 - 11 pm) | 519 (45.3) | 10 (37.0) | 1.9 |
 | Night (11 pm - 8 am) | 129 (11.3) | 6 (22.2) | 4.7 |
 | Missing | 2 (0.2) | 0 (0) | 0 |
Degree of urgency | U1 (life-threatening, immediate care) | 14 (1.2) | 0 (0) | 0 |
 | U2 (acute, evaluation within one hour) | 57 (5.0) | 1 (3.7) | 1.8 |
 | U3 (urgent, evaluation within a few hours) | 393 (34.3) | 13 (48.1) | 3.3 |
 | U4 (routine, no time pressure) | 681 (59.9) | 13 (48.1) | 1.9 |
Total | Â | 1145 | 27 | 2.4 |