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Table 4 Overview of patient and contact characteristics and incident rate in each category

From: Patient safety in out-of-hours primary care: a review of patient records

Variable

 

Number of contacts (%)

N = 1145

Number of incidents (%)

N = 27

Incident rate (per 100 contacts)3

Gender

Male

520 (45.4)

13 (48.1)

2.5

 

Female

625 (54.6)

14 (51.9)

2.2

High-risk patient 1

Yes

307 (26.8)

14 (51.9)

4.6

 

No

838 (73.2)

13 (48.1)

1.6

Earlier contact with their own GP 2

Yes

139 (12.1)

5 (18.5)

3.6

 

No

1006 (87.9)

22 (81.5)

2.2

Type of contact

Telephone advice

412 (36)

10 (37.0)

2.4

 

Consultation at GP cooperative

629 (54.9)

13 (48.1)

2.1

 

Home visit

104 (9.1)

4 (14.8)

3.8

Time of contact

Day (8 am - 5 pm)

495 (43.2)

11 (40.7)

2.2

 

Evening (5 - 11 pm)

519 (45.3)

10 (37.0)

1.9

 

Night (11 pm - 8 am)

129 (11.3)

6 (22.2)

4.7

 

Missing

2 (0.2)

0 (0)

0

Degree of urgency

U1 (life-threatening, immediate care)

14 (1.2)

0 (0)

0

 

U2 (acute, evaluation within one hour)

57 (5.0)

1 (3.7)

1.8

 

U3 (urgent, evaluation within a few hours)

393 (34.3)

13 (48.1)

3.3

 

U4 (routine, no time pressure)

681 (59.9)

13 (48.1)

1.9

Total

 

1145

27

2.4

  1. 1High-risk patients were defined as patients with one or more of the following conditions: cardiac and vascular disease, diabetes mellitus, asthma/COPD, polypharmacy (> 5 medications), immune system disease, malignity (active), pregnancy.
  2. 2Earlier was defined as within two weeks prior to the index contact.
  3. 3The incident rates did not differ significantly in the multivariate regression analysis.