• Organization of the Healthcare Delivery System |
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   -July 2003: installation of a local steering group |
   -July 2004: appointment of a program manager |
• Community Linkages |
   -Continuously 2003-2007 |
• Self-Management Support |
   -October 2004: individual education program |
   -June 2005: group-based education program [10] |
• Decision Support |
   -September 2004: distribution of type 2 diabetes guideline |
   -Continuously 2004-2007: provider education |
• Delivery System Design |
   -December 2004- June 2005: development of an interdisciplinary care protocol |
   -February 2005: support program for the initiation of insulin therapy |
• Clinical Information Systems |
-September 2004 - January 2005: regional audit -June 2005: regional feedback |