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Table 2 Introduction of the CCM components in the region (1st July 2003 - 30th June 2007)

From: Effectiveness of the introduction of a Chronic Care Model-based program for type 2 diabetes in Belgium

• Organization of the Healthcare Delivery System

   -July 2003: installation of a local steering group

   -July 2004: appointment of a program manager

• Community Linkages

   -Continuously 2003-2007

• Self-Management Support

   -October 2004: individual education program

   -June 2005: group-based education program [10]

• Decision Support

   -September 2004: distribution of type 2 diabetes guideline

   -Continuously 2004-2007: provider education

• Delivery System Design

   -December 2004- June 2005: development of an interdisciplinary care protocol

   -February 2005: support program for the initiation of insulin therapy

• Clinical Information Systems

-September 2004 - January 2005: regional audit

-June 2005: regional feedback