| Pre-course | Post-course | Estimated difference between pre- and post-course mean scores (95% confidence interval) | p |
---|---|---|---|---|
 | Mean score |  |  | |
Total job stress | 38 | 36 | -2.4 (-3.5 to -1.2) | <0.0001 |
Sources of job stress: all team members | Â | Â | Â | Â |
Feeling overloaded with work and impact on home-life | 48 | 45 | -2.5 (-4.3 to -0.8) | 0.01 |
Service configuration and lack of resources | 42 | 40 | -1.8 (-3.2 to -0.4) | 0.01 |
Being concerned about making clinical mistakes and its consequences | 33 | 30 | -2.7 (-4.6 to -0.9) | 0.004 |
Dealing with changes to the way you do your job | 32 | 31 | -1.5 (-3.3 to 0.2) | 0.08 |
Being unable to provide best quality care to patients | 29 | 27 | -1.6 (-3.3 to 0.1) | 0.07 |
Having difficulties in relationships with people you work with | 28 | 25 | -2.9 (-4.7 to -1.0) | 0.003 |
Sources of job stress: team members who provide direct patient care* | Â | Â | Â | Â |
Dealing with angry or blaming patients/relatives | 48 | 40 | -7.1 (-10.1 to -4.2) | <0.0001 |
Having distressed patients | 36 | 33 | -2.8 (-5.1 to -0.5) | 0.02 |
Total job satisfaction | 63 | 61 | -2.7 (-4.1 to -1.4) | <0.0001 |
Sources of job satisfaction: all team members | Â | Â | Â | Â |
Working in a multidisciplinary team | 70 | 68 | -1.4 (-3.3 to 0.6) | 0.17 |
Providing better care from working in a multidisciplinary team | 70 | 68 | -2.2 (-4.4 to -0.1) | 0.05 |
Having good relationships with colleagues beyond multidisciplinary team members | 67 | 66 | -1.5 (-3.4 to 0.5) | 0.14 |
Nature of job | 60 | 56 | -3.4 (-4.9 to -2.0) | <0.0001 |
Aspects of the wider organisation | 46 | 42 | -3.5 (-5.3 to -1.7) | 0.0001 |
Sources of job satisfaction: team members who provide direct patient care* | Â | Â | Â | Â |
Having good relationships with patients | 84 | 81 | -2.7 (-5.0 to -0.4) | 0.02 |
Providing quality care to patients | 77 | 74 | -2.6 (-4.5 to -0.7) | 0.01 |
 | Mean team score |  |  | |
Total team performance | 70 | 71 | 1.6 (0.5 to 2.7) | 0.006 |
Aspects of team performance: | Â | Â | Â | Â |
Task focus (having a shared focus, constructive debate, shared aim for excellence) | 77 | 77 | 0.8 (-0.6 to 2.3) | 0.26 |
Team conflict †(disagreement, heated debates, interpersonal conflict) | 74 | 74 | 0.6 (-1.0 to 2.2) | 0.46 |
Participation (involvement of all team members, trusting supportive environment) | 72 | 73 | 0.7 (-0.5 to 1.9) | 0.24 |
Creativity (idea generating, trying out new things) | 69 | 71 | 1.6 (-0.2 to 3.3) | 0.07 |
Managing (how well the team leader organises and coordinates team, monitors quality, progress and provides feedback) | 68 | 69 | 0.8 (-0.7 to 2.4) | 0.28 |
Reflexivity (reviewing team's objectives, discussing how team is working) | 59 | 61 | 2.0 (0.3 to 3.7) | 0.02 |