From: OPTIGOV - A new methodology for evaluating Clinical Governance implementation by health providers
Health Care Organisation Chart |
Processes Maps |
Procedures for risk classification and reduction |
Procedures and Formal Documents (i.e. budgeting, meeting minutes, etc.) |
Documents of Reform Projects |
Periodic Education Plan |
Clinical Care Pathways |
Clinical Records |
Operating Theatres Registries |
Performance Measurement or Appraisal Tools and Procedures |
Health Care Professionals Evaluation Forms |
HTA Tools and Procedures |
Procedures for Privacy Management |
Brochures and Booklets for Patients |
Customer Satisfaction Questionnaires |